OPERATION LINGO — SUPPORT

Sgt. Becker doesn't beg, but he does answer questions. Here's how to reach Command.

Support email: support@operationlingo.net
Response time: within 48 hours.
Privacy / data requests: privacy@operationlingo.net

Frequently Asked Questions

I lost my Morale. When can I redeploy?

If you hit zero Morale, Sgt. Becker locks you out for 4 hours. The dashboard shows the remaining countdown. Captain Mode subscribers don't lose Morale.

What is Captain Mode?

Captain Mode is a weekly subscription that locks Morale at 10/10 and gives you unlimited deployments. No 4-hour lockouts. Manage your subscription via your Google Play account.

How do I cancel Captain Mode?

Cancel through your Google Play subscriptions panel (Play Store → your profile → Payments & subscriptions → Subscriptions). Cancellation takes effect at the end of the current billing period. We do not store your payment information ourselves.

The app says my microphone isn't working.

Operation Lingo only requests microphone access at Clearance B1 and above. Make sure microphone permission is enabled for the app in your device's Settings → Privacy → Microphone. Voice is processed in real time and never stored.

Why only Spanish?

Version 1 is Spanish-only, deliberately. We chose Spanish because of the high reliability of Spanish speech recognition models. Other languages will follow once the engine is battle-tested.

I forgot my password / can't sign in.

Use the same provider you signed up with (Google or email). For email accounts, use the "Reset password" link in the app. If that doesn't work, email support@operationlingo.net.

How do I delete my account and all data?

Email privacy@operationlingo.net with "DELETE MY ACCOUNT" in the subject line. We delete your data within 30 days.

The app crashed. What do I do?

Restart the app. If the crash repeats, email support@operationlingo.net with your device model, OS version, and a brief description. Crash diagnostics with PII removed help us reproduce the issue.

Sgt. Becker said something offensive.

His voice lines are generated dynamically by an AI engine. We do our best to keep him in-character (gruff but fair) without crossing lines. If something feels wrong, email support@operationlingo.net with a screenshot and we'll investigate.

Can I use Operation Lingo offline?

Not in V1. Mission generation and TTS run on our servers. Offline mode ("Project: Blackout") is on the V2 roadmap.

Report a problem

Email support@operationlingo.net with:

Operation Lingo · operationlingo.net · Operator: Bülent Özer